Eric Stockley
Retail Associate & Service Technician

National Swimming Pool Foundation, Certified Pool/Spa Operator®: Test Score 97, March 23, 2010
Bryant University, Finance Major 2003-2007
The Leone Resource Group, Sales Master Course: February 2005

2010
Pentair, Heater Repair & Plumbing, Coventry, RI: March 4
N. Jonas & Co., Inc., Problem Solving for Swimming Pools, Coventry, RI: February 22
Atlantic City Pool & Spa Show, Atlantic City, NJ: January 25-27
• Who Are These People? An Effective Guide to Hiring & Retaining Superstars
• Dashboard Indicators: Key Vital Signs to Drive Your Profitability
• Sure-Fire Tips to Build Your Service Business
• I Think I Know What I Think You Said: Communication Tools For Business & For Life
• Invisible Persuasion: The Art & Science of Persuading Others to Your Way of Thinking
APC, Pentair & Sta-Rite Heater Troubleshooting, Bloomfield, CT: January 12

2009
CareerTrack Seminars, Managing Emotions Under Pressure, Providence, RI: October 28
CareerTrack Seminars, Criticism & Discipline Skills for Managers and Supervisors, Providence, RI: December 17
APC, Understanding Basic Spa Systems, Bloomfield, CT: December 8
GLI Pool Products, Measuring Difficult Pools, Cambridge, MA: August 13
GLI Pool Products, Installation Tips for Mesh & Solid Safety Covers, Cambridge, MA: August 13
APSP, Codes, Regulations & Laws for Pool Builders; Suction Entrapment Prevention Requirements, Pools without Main Drains, Atmospheric Vacuum Relief Devices, Virginia Graeme Baker Pool & Spa Safety Act, Suction Outlet Covers, Electrical Bonding Requirements For Pools & Spas, Title 20 Energy Code Language & Products that Meet It, Boxborough, MA: March 17
Baystate Pool Supplies, Hayward Pool Products, Foxwoods Casino: February 11
Baystate Pool Supplies Seminars, Merlin Industries—Concepts for Selling High End Liner Installations, Foxwoods Casino, CT: February 11
Atlantic City Pool & Spa Show, Atlantic City, NJ: January 26-28
• The Power of Job Costing
• Fire Up Your Employees & Smoke Your Competition-How to Invite, Excite & Ignite
   Extraordinary Performance
• Attracting & Retaining The High End Customer
• 10 Steps to Entrepreneurial Success
APC Seminar, Balboa Controls, M-7 Technology, Bloomfield, CT: January 13

2008
APC Seminar, Spa Control Systems & Components, Bloomfield, CT: December 16
International Pool, Spa & Patio Expo, Las Vegas, Nevada: November 18-20
• Service, A Necessary Evil or Profit Maker!
• Cheap & Easy Guerrilla Marketing Tactics For Hot Tub Dealers To Outsmart,
   Outmarket & Outperform The Competition
• Set A Course For Success: Use Financial Information To Manage Your Business
• Executive Academy: Leading Your Organization With Emotional Intelligence

2005
The Leone Resource Group, Sales Master Course: February

2004
Certified AQUA Retailer of Excellence: January
AQUA Conference & Expo, Las Vegas, Nevada: January
• Sales Day with Ray Leone
• Above-Ground Pool Installations, Parts I & II
• Water Chemistry for Beginners
• Advanced Water Chemistry & Testing
• Hot Water Chemistry
• Vinyl-Liner Measuring, The Art of the Perfect Fit
• Vinyl-Liner Installation, Techniques for Wrinkle-Free Fits
• Compensation & Motivating Your Staff
• How to Make Every Day a Great Day
 

2003
Tutor Interactive Product Training, Baquacil Pool Care System