Joseph Stockley
Operations Manager

Bryant College, Bachelor of Science Degree in Business Administration with Concentrations in Management and Computer Information Systems, Class of 2003
Association of Pool & Spa Professionals, TECH II® Training: Test Score 95, December 15, 2005
National Spa & Pool Institute, TECH I® Training: Test Score 95, November 19, 2004
National Swimming Pool Foundation, Certified Pool/Spa Operator®: Test Score 97, December 14, 2006

2010
CounterPoint Road Show Agenda, Boston, MA: June 17
Pentair, Heater Repair & Plumbing, Coventry, RI: March 4

2009
Atlantic City Pool & Spa Show
• Energy Efficiencies for Pools & Spas
• Heat Pump Installation in Northern Climates
• Just the FAQS: Answers to Store Design, Renovation & Display Queries
• 10 Steps to Entrepreneurial Success
• Liability and the Pool Industry
• Way Cool Technology Tools

2008
Atlantic City Pool & Spa Show
• Myths and Facts About Business Ownership
• Certified Stain Specialist Training
• New Trends in Retail Design
• Liability and the Pool Industry
• Way Cool Technology Tools

2007
King Technology, Inc., Spa Frog Dealer Training: October 15
Zodiac Authorized Service Tech: April 4
Target Buying Group, Road Trip: April 3
Crellin Handling Equipment, OSHA Forklift Safety Training, Coventry, RI: March 22
Pentair Water Pool & Spa, March 6-7
• Equipment Training Series Heater Installation & Repair
• Max-E-Therm & Mastertemp Heaters
• Intelliflo & Intelliflo 4x160
• Intellichlor
• Intellitouch & Screenlogic
• Equipment Training Series Basic Hydraulics & Equipment Sizing, Automation
• Easytouch
• Minimax Nt Series Heaters
Polaris, Breakdown & Repair of Polaris Cleaners, Advanced Water Technology, Practical Application of Nature2 and Salt Generation: February 21
Goldline Controls, Electronic Controls and Chlorine Generators: February 6
AeroTemp, Heat Pump Repairs & Installations: February 5
Hydropool Annual Retailer Learning Conference, January 14-16
• Sharpen Your Swim Spa Knowledge
• Selling Strategies, The Magic Formula
• Retail Strategies for Success
• Marketing & Advertising Weapons
Smartpool Authorized Service Tech, Robotic Pool Cleaners: January 11-12
WaterLink Express Certified Water Testing Professional

2006
Aquabot Authorized Service Tech: January 24
AQUA Show, Las Vegas, Nevada: November
• Know Where Your Money Is, The Art of Reading Financial Statements
• Discipline or Termination Know When to Cut the Employee Loose
• Federal Employment Law
• The Seven Non-Negotiable Laws for Business Success
AQUA Excellence Certified Retailer: November
AQUA Show, Las Vegas, Nevada: November
• Turn Your Store Into a Consumer Destination
• Accessory Merchandising
• Internet for a Small Business
• I Quit But Forgot To Tell You
• The Critical 7 Seconds

• Secrets of the Awesome Manager
• Train Wreck Sales: Turning Around Difficult Customers
• Real World Sales Techniques
• Using Focal Points
• Transforming Your Store to Increase Space Productivity

2005
Atlantic City Pool & Spa Show, January 24-26
• Chemistry of Newly Plastered Pools
• Pool & Spa Legal Issues Defending Yourself
• Reducing Organics in Recreation Water A Focus On New Nano Technology
• The Seven Non-Negotiable Laws for Business Success
• Chemistry of Newly Plastered Pools

2004
Raypak Pool & Spa Heater Installation & Repair: March 2
SkillPath Seminars, The Conference on Customer Service: February 25
Sta-Rite University, Pool & Spa Equipment: February 13
SkillPath Seminars, Attitude Tune-Up for Customer Service: February 4
Atlantic City Pool & Spa Show, January
• Basic Electrical Principles for Spas
• Employee Coaching for Managers
• Make a Hot Tub Shopper a Hot Tub Buyer
Certified AQUA Retailer of Excellence: January
AQUA Conference & Expo, Las Vegas, Nevada: January
• Sales Day with Ray Leone
• Seven Essentials for Successful Retailing
• Leadership Through Salesmanship
• Becoming Motivated to Motivate
• Creating a Dynamic Sales Environment
• You Don’t Know What You Don’t Know
• Training to Peak Performance
• Compensation & Motivating Your Staff
• How to Mkae Everyday a Great day

2003
Bullfrog Factory Trained Technician, Utah: December 2
The National Spa & Pool Institute, New Orleans: November 4-7
• Business Law for the Pool & Spa Industry
• 10 Tips to Drive Customers to Your Spa Dealership
• Leadership Through Communication Homeowner Communication Skills for Construction
   Superintendents
• Aqua Rite & Aqua Logic Installation & Operation of Americas #1 Chlorine Generators
• Stop, Look, Touch & Buy! The Dynamics of Merchandising
• MiniMax NT Heater Installation, Troubleshooting & Repair
• Doing More For Less! Maximize Sales With Creative Merchandising, Innovative
   Marketing & Inspired Employee Performance
• Hands-On Electronics

2002
Bullfrog Technical Institute, Utah: September 30

2000
Raypak Pool/Spa Heater Installation/Repair: March 16
The National Spa & Pool Institute, Raypak Pool Seminars: March 15