National Swimming Pool Foundation, Certified Pool/Spa Operator®: Test Score 85, March 23, 2010

2011
	National NESPA (APSP Affiliate) Presentation on Pool and Spa Standards to Rhode Island Building Officials Association, Coventry, RI : June 29
	Dynamic Experiences Group, Creating Extraordinary Customer Experiences, Boxborough, MA: March 30
	Dynamic Experiences Group, Create & Coach an Extraordinary Team, Boxborough, MA: March 30
	Aqua Comfort Technologies LLC, Aqua Comfort Heat Pump Sales/Service: March 24
	Atlantic City Pool & Spa Show, January 24-25th
• Get in the Game: Facebook Marketing for Small Business • Industry Economic Trends & Business Indicators for 2011 • Own Your Market: Yes, You Can!
	Bullfrog Sales & Social Media, Atlantic City, NJ: January

2010
	N. Jonas & Co., Inc., Problem Solving for Swimming Pools, Coventry, RI: February 22
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January 25-27
• Sure-Fire Tips to Build Your Service Business • Dashboard Indicators: Key Vital Signs to Drive Your Profitability • The Secrets of Job Costing • Your Greatest Tool for Business Success: Making The Numbers Work For You

	CareerTrack Seminars, Criticism & Discipline Skills for Managers and Supervisors, Providence, RI: December 17
	Accu-Care Supply, Chemical Seminar & Product Expo, Warwick, RI: March 17
	Baystate Pool Supplies & Target Group Seminars, Atlantic Pool Products, GLI Pool Products, Hayward Pool Products, Zodiac Pool Care, Merlin Industries, Raypak, Marketing & Economic Climate, Foxwoods Casino, CT: February 11-12
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January 28

• The Power of Job Costing • Fire Up Your Employees & Smoke Your Competition-How To Invite, Excite & Ignite    Extraordinary Performance • 10 Steps to Entrepreneurial Success • Attracting & Retaining The High End Customer

2008
	International Pool, Spa & Patio Expo, Las Vegas, Nevada: November 18
• Making Green Gorgeous, How To Create A “Green” Store That Looks and Sells Great! • Service, A Necessary Evil or Profit Maker! • How Builders & Contractors Can Get Top Dollar For Every Job • How Builders & Contractors Can Stay Profitable In Tough Times • How To Survive Your Employees, The Government, The Economy & The Weather, Part 1 • How To Survive Your Employees, The Government, The Economy & The Weather, Part 2
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January 28-30
• Staying Up In A Down World • Act, Don’t React to Unacceptable Employee Conduct • New Trends in Retail Design

2007
	WaterLink Express Certified Water Testing Professional
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January 22-24
• How to Make a Million Dollars Servicing Pools • Maximizing Employee Longevity, Productivity & Loyalty • IRS Secrets You Should Know • Building Powerful Sales Presentations • The Value of Value

2006
	Bullfrog Spas, Dealer Roundtable, Utah
	Atlantic City Pool & Spa Show, January 23-25
• Resolving Your Customer Disputes • Growing a Profitable Service Business • Too Much Customer Service Can Actually Hurt Your Business • Marketing for Small to Medium Businesses
	AQUA Excellence Certified Retailer: November
	AQUA Show, Las Vegas, Nevada: November
• Pricing Service & Products • Cash Flow & Cash Flow Budgeting • Labor Pricing • I Quit But Forgot To Tell You • The Critical 7 Seconds • Taking Control of Your Future: Valuing Your Business & Planning for Succession • Uncover the Success Strategies Hidden in Your Financial Statements • Real World Sales Techniques • Achieve Off-the-Chart Sales & Service • The 4 Best Kept Secrets of Business Growth • The I Do's & Don'ts of Running a Business with Your Spouse

2005
	The Leone Resource Group, Sales Master Course, February
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January 25-27

• Balancing, Estimating, Job Costing & Accounting • The New Rules of Leadership • The Seven Non-Negotiable Laws for Business Success

2004
	Atlantic City Pool & Spa Show, Atlantic City, NJ: January
• How To Create a Killer Marketing Plan That Gets Results • How to Know When the Profit Starts • Make a Hot Tub Shopper a Hot Tub Buyer • Risk Management & Loss Control • Sell the Value, Not the Price
	Certified AQUA Retailer of Excellence: January
	AQUA Conference & Expo, Las Vegas, Nevada: January

• How to Make Everyday a Great Day • Genesis 3: Job Costing For Profit vs. Existence • Finance Can Be Fun • Six Steps to Hiring Achievers • Sales Diagnostics

	SkillPath Seminars, Attitude Tune-Up for Customer Service: February 4
	Certified AQUA Retailer of Excellence: November
	AQUA Show, Las Vegas, Nevada: November

• Sales Day with Ray Leone • Creating Customer Evangelists • Creating Synergy • Accountability • What It Takes to Motivate People • Real World Sales Skills Part I & II • Negotiating & Closing Like a Pro • Differentiate or Die

CareerTrack, Self-Discipline & Emotional Control: September 29, 2004

2003
	The National Spa & Pool Institute: November 4-7
• Vinyl Liners-Measuring to Installing • Create Your Own Dream Team-How to Hire, Train & Retrain Employees • Ordinary to Extraordinary! 7 Secrets to Building Customer Loyalty • Stop, Look, Touch & Buy! The Dynamics of Merchandising • Doing More For Less! Maximize Sales With Creative Merchandising, Innovative Marketing, & Inspired    Employee Performance
	SkillPath Seminars, Dealing Effectively With Unacceptable Employee Behavior: March 28
	Bullfrog Sales Institute, Utah: January 15
	Certified AQUA Retailer of Excellence: January
	AQUA Retail Conference & Expo, Las Vegas, Nevada: January
• Getting Extraordinary Results from Ordinary People • Power Promoting Unique Ideas for Promoting Your Retail Business • The Art of War for Independent Retailers • Nontraditional Marketing • Managing Your Store to Peak Performance • Making the Mundane Memorable • How to Run a Sale • How to Survive Your Employees, the Government, the Economy & the Weather

2002
	Atlantic City Pool & Spa Show, Atlantic City, NJ

• Creating Value in the Sale • A Blueprint for Effective Advertising • Pooling Your Thoughts for a Powerful Memory   The National Spa & Pool Institute: November 1 • Hiring, Training & Managing to Success • Chemical Treatment & Process Committee Symposium on Public Health & New Technologies, Part I • Why Not Your Best? • New Technologies Part I • Hot Water Chemistry

2001
	The National Spa & Pool Institute, Nature 2 Training: March 27
	The National Spa & Pool Institute, Natural Enzymes & Phosphate Removal: March 27

2000
	The National Spa & Pool Institute: November 7-9

• How to Market & Sell In a Cyber World – Getting Focused on What Customers Want & Expect • Negotiation Skills For The Experienced Sales Professional – How to Increase Your    Profitability & Selling Success • Show & Sell – Designing Showrooms that Sizzle! • Capturing Market Dominance Street Smart Marketing Principles • MarketQuake 2010 Capturing The Trend Forces That Will Shape Your Future     Baquacil Technical Training Seminar: June 15, 1993 Baquacil Technical Training Seminar: June 1, 1992 Kreepy Krauly Training in the Sales & Service: March 15, 1991 The National Spa & Pool Institute, Advanced Water Chemistry: 1990 Baquacil Technical Training Seminar: March 17, 1988 Baquacil Technical Training Seminar: September 15, 1987 Baquacil Technical Training Seminar: March 21, 1984