Pool & Patio Center is RI’s premier source for pools, hot tubs, spas, swimming pool and spa chemicals, pool and spa water chemistry products and accessories. We are a family-owned business where our slogan is the icon of our commitment to customer service and satisfaction.
We truly care about our customers, our staff and our reputation
so your satisfaction will always be the foundation of our business.
Pool & Patio Center's Promise
Pool & Patio Center strives to …
• Provide the highest quality products at the most reasonable price
• Provide an OUTSTANDING, OUTRAGEOUS & UNEXPECTED™ customer service experience
• Make It Easy® EVERY step of the way
• Strive to earn your TRUST and CONFIDENCE with our nationally-trained and certified team
Most individuals who enter our industry do so in quite the opposite manner than we did--they accumulate the service industry experience then open a retail store. We assembled the retail, corporate and business knowledge first, the industry knowledge second and then opened a retail store in 1986. This path allowed our family-owned business to professionalize and ‘polish’ our tarnished industry by offering excellence in customer service backed by a highly educated and trained team.
A 27-Year Relationship Begins With…
Trust… Knowledge… and Outstanding, Outrageous & Unexpected Customer Service™
"Hello, I just wanted to drop you guy’s a note to say what a great store you have. My wife & I came in today 05/31/2010 because our pool filter and pump didn’t seem to be working correctly. After explaining our problem to Ken he said we may have crossed our pool hoses (we have only been hooking it up for 10 years now). So instead of trying to sell me something that we didn’t need we went home and fixed our problem. Thank You Ken you are a true professional. I will always be a grateful customer…"
– RICH & ROBIN HOPKINS, COVENTRY, RI
So entrust your backyard sanctuary to The Most Trusted Name in Pools & Spas™…Pool & Patio Center. We will be here for you before, during and after your installation or repair for your peace of mind. With over 100 years of combined industry experience and training between our main staff members (yes, that's 100 years), our certified and nationally-trained staff always has the solutions to your toughest problems.
Let us show you how EASY it is to maintain your swimming pool or hot tub. You’ll have MORE TIME to TAKE A DIP, spend QUALITY TIME with family, HAVE FUN with friends or spend an afternoon or evening SIMPLY RELAXING.